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28.10.2020 (797 Clicks)

Pekka Vauramo to continue as President and CEO of Metso Outotec until the end of 2023

Pekka Vauramo will continue as the President and CEO of Metso Outotec until the end of 2023. “This is a unique opportunity to lead the integration of the two great companies into Metso Outotec and to develop Metso Outotec to become an industry leader. We are in the beginning of our integration journey and Metso Outotec has a lot of potential to increase the effectiveness of its operations and to serve its customers even better and in a more sustainable way,” says Pekka Vauramo.

27.10.2020 (656 Clicks)

Implenia accelerates Strategy Implementation and sets new Targets after rigorous Risk assessments of Portfolio

• Implenia finalized strategy implementation reviews for all Divisions, including a re-evaluation of opportuni­ties and risks for all projects. This reinforced the need to sharpen and accelerate strategy execution  
  
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27.10.2020 (604 Clicks)

Sedgman wins Contract Extensions in QLD

Cimic Group’s minerals processing company, Sedgman, has been awarded two contract extensions by QCoal to continue to operate and maintain its Sonoma and Byerwen mines processing plants in Queensland.

26.10.2020 (660 Clicks)

NSK initiatives Combat counterfeit Bearing Manufacture

As a respected and coveted manufacturer of premium bearings, NSK has long been the victim of unscrupulous counterfeiters. Looking to cheat both the OEM and the user, those producing fake bearings will stop at little to deceive purchasers and boost the profitability of their illegal operations. However, NSK is fighting back with a range of measures that aims to nullify this corrupt practice.

26.10.2020 (585 Clicks)

Service 4.0 – on site, without being there

- BEUMER Group develops digital product for enhanced customer service: the BEUMER Smart Glasses

Machine malfunctions and standstills that are not eliminated as fast as possible may become expensive for manufacturing companies. BEUMER Group developed the BEUMER Smart Glasses as a pioneering product that supports users quickly and easily. The BEUMER Customer Support technicians use them to take a virtual look over the shoulder of the customer's service technician to solve the problem together. This digital solution reduces travel times and costs.

'With the BEUMER Smart Glasses, our customers can get in live contact with our service experts anywhere and at any time,' promises Christopher Kirsch, team leader of BG.evolution. With this spin-off at the university location of Dortmund, the company brings digital innovation from outside into the company. In other words: 'We are working on a customer problem with the support of start-ups to develop 'Minimum Viable Products'. These are minimally equipped prototypes whose market potential and customer acceptance we put to the acid test,' explains Kirsch. This makes it easier for the BEUMER Group to decide quickly whether a new technology makes sense to develop into a finished product - such as the BEUMER Smart Glasses.

Together with their colleagues from BEUMER Customer Support and the Department for Research and Development in Beckum, the employees in Dortmund made this digital solution ready for the market. 'From October 2018 to January 2019, long-term tests were carried out with various customers, including one with live testing with a long-term customer from the building materials industry. We were successful in concluding this phase,' reports Kirsch. The user has been using a high-capacity palletiser BEUMER paletpac and a high-capacity packaging system BEUMER stretch hood for years.

Reduce idle times by looking over the shoulder

If there is a problem during operation, this may easily result in production bottlenecks. In the worst case, this results in delays of day-to-day operations. 'If a machine suddenly breaks down, the problem must be solved as fast as possible,' says Kirsch. This is the only way for the users to save time and money. If the users are not in a position to handle this by themselves, the BEUMER Group sends their globally located technicians to prevent longer downtimes. In addition to service technicians, Customer Support also provides qualified telephone support for trouble shooting, which is available 24/7. However, it can be challenging to successfully communicate complex problems quickly and clearly over the phone. Imagine if the customer had the opportunity to have a BEUMER technician take a quick and easy look at the problem at any time – on-site support, without actually being there. The BEUMER Smart Glasses make it possible.

Just put them on and get started

The employee at the machine puts on the glasses and starts the BEUMER Support app via voice command. The employee transmits a service number and a pin code to the hotline, and the connection with image and sound is established. The BEUMER technician receives the same image as the customer. The technician can directly give instructions and display all relevant information in the field of vision. The employee has both hands free to follow the instructions of the expert and carry out the necessary actions. Faults can be solved quickly and precisely - at any time. The BEUMER experts are available around the clock, seven days a week. 'Language barriers or the lack of specialised knowledge are no longer relevant for trouble shooting,' explains Kirsch. 'Together with the user, we can also better validate why the fault occurred based on the recorded images.'

'As part of the comprehensive BEUMER Customer Support, users add the BEUMER Smart Glasses as an extension to their monthly or annual hotline service agreement. Together with BG.evolution, the BEUMER Group is currently developing further digital products under the umbrella of 'Smart Solutions'. 'Many of our customers are already showing clear interest in the BEUMER Smart Glasses,' explains Christopher Kirsch.

Über Beumer

The BEUMER Group is an international leader in the manufacture of intralogistics systems for conveying, loading, palletising, packaging, sortation, and distribution. With 4,500 employees worldwide, the BEUMER Group has annual sales of about EUR 950 million. BEUMER Group and its subsidiaries and sales agencies provide their customers with high-quality system solutions and an extensive customer support network around the globe and across a wide range of industries, including bulk materials and piece goods, food/non-food, construction, mail order, mail and airport baggage handling.

Source: Beumer

                     

23.10.2020 (581 Clicks)

Metso Outotec and Boliden renew Service Contract for the Aitik Copper Mine in Sweden

Metso Outotec and Boliden have signed an extension of their service contract for Boliden’s Aitik copper mine in Gällivare, Northern Sweden.

22.10.2020 (627 Clicks)

Skanska signs Contract on Ground Works for Metro Station in Oslo, Norway

Skanska has signed a contract with the City of Oslo on ground works for a new metro station in Fornebu, just outside Oslo, Norway. The contract is worth NOK 497 M, about SEK 470 M, which will be included in the Nordic order bookings for the fourth quarter 2020.

22.10.2020 (783 Clicks)

Costain Part of Proving Hydrogen can be distributed via existing Gas Networks

Costain, the smart infrastructure solutions company, in collaboration with the gas networks, has produced a feasibility study that will contribute to the ongoing assessments of the ability to use the existing UK gas transmission and distribution networks to transport hydrogen. The project is the first to bring together all the gas distribution networks, working collaboratively to develop an innovative hydrogen solution that could be an answer to decarbonised energy for heat, transport, industry and power generation, helping the UK meets its target to be net zero carbon by 2050.

21.10.2020 (554 Clicks)

Industrial Minerals Association honors KaMin

KaMin is pleased to announce its Macon plant received the 2019 Safety Achievement Award for the Large Company Category at the annual meeting of the Industrial Minerals Association – North America. The IMA-NA Safety Achievement Award recognizes the best reportable injury rate for an individual IMA-NA member company by size for the preceding calendar year. In 2019, KaMin employees worked 343,288 hours, with zero injuries for a total injury rate of 0.00 per 200,000 employee work-hours.

21.10.2020 (617 Clicks)

Epiroc wins large Mining Equipment Order in Russia

Epiroc has won a significant order from Norilsk Nickel for underground mining equipment that will strengthen safety while ensuring a highly efficient mine development.

Norilsk Nickel is one of the world’s largest producers of nickel, palladium, platinum and copper and has a high focus on automation and new technologies. The mining company has ordered Epiroc’s Boltec M and Cabletec M rigs for use in the Oktyabrskiy, Mayak and Komsomolskiy mines in Russia to reinforce the underground rock in the safest and most productive manner.