2020 is the year of the unexpected, of surprises and the occurrence of events nobody thought possible. Worldwide we are required to deal with this challenge, to understand it and learn from it. Personal contact is currently reduced to a minimum. Through these experiences, we are reminded of how important and irreplaceable it is to be able to face each other and look each other in the eyes. This is what dialogue engaged at eye level and personal interaction are all about, as has been possible at INntergeo Expo and Conference for the past 25 years.